What you'll learn
Integrating email marketing with CRM systems
How to use email to improve customer retention
The impact of email engagement on customer lifetime value
Email personalization strategies for improving CRM outcomes
Email marketing automation and its role in CRM
The importance of email metrics in measuring CRM success
How to use email to improve lead nurturing and qualification
The role of email in cross-selling and upselling
Email segmentation and targeting for effective CRM
The benefits of integrating email and social media data in CRM.
What you'll learn
Open Rate: How to measure and increase the number of people who open your emails.
Click-Through Rate (CTR): Understanding what CTR is, how to calculate it, and how to improve it.
Conversion Rate: How to measure the effectiveness of your email campaigns in driving sales or other desired actions.
List Segmentation: How to segment your email list based on user behavior or other criteria to improve engagement and conversions.
A/B Testing: Best practices for testing different email content, subject lines, and calls to action to optimize your campaigns.
Unsubscribe Rate: How to monitor and manage your unsubscribe rate to maintain a healthy email list.
Deliverability: Strategies for improving email deliverability and reducing the likelihood of your messages being marked as spam.
Email Automation: How to use automated emails to increase engagement and conversions while saving time and resources.
Personalization: Tips for personalizing your emails based on user data to improve engagement and conversions.
Mobile Optimization: Best practices for optimizing your emails for mobile devices to ensure a positive user experience.
What you'll learn
Welcome emails: These are automated emails sent to new subscribers or customers to introduce your brand, provide important information, and set expectations.
Abandoned cart emails: These are automated emails sent to customers who have left items in their shopping cart without completing their purchase. They usually contain a reminder of the items left behind and sometimes offer a discount or promotion to encourage the customer to complete their purchase.
Drip campaigns: These are a series of automated emails sent over time to nurture leads and customers. They are often used for lead generation and to build relationships with customers.
Re-engagement campaigns: These are automated emails sent to subscribers who haven't engaged with your brand in a while. They aim to bring them back to your website, encourage them to make a purchase, or ask them to update their preferences.
Follow-up emails: These are automated emails sent after a specific action has been taken, such as a purchase or signing up for a free trial. They aim to provide additional information, ask for feedback, or promote related products.
Newsletter emails: These are regular automated emails sent to your subscribers to keep them updated on your brand, industry news, and promotions.
Event-triggered emails: These are automated emails sent in response to specific events, such as a birthday or anniversary, to provide a personalized experience for the recipient.
Product updates: These are automated emails sent to customers to inform them of product updates, new features, or bug fixes.
