Courses

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Emails & CRM

2.5 hours
Intermediate

The “Emails & CRM” workshop is designed to help participants …

What you'll learn
Integrating email marketing with CRM systems
How to use email to improve customer retention
The impact of email engagement on customer lifetime value
Email personalization strategies for improving CRM outcomes
Email marketing automation and its role in CRM
The importance of email metrics in measuring CRM success
How to use email to improve lead nurturing and qualification
The role of email in cross-selling and upselling
Email segmentation and targeting for effective CRM
The benefits of integrating email and social media data in CRM.

Email – User Experience

4.8 hours
Beginner

An Email – User Experience (UX) Workshop is a training …

What you'll learn
Clarity: Emails should be clear and easy to understand. Use a concise and straightforward language, and make sure your message is easily scannable.
Personalization: Personalize your emails by using the recipient's name and tailoring the content to their interests or preferences. This can help create a more engaging and relevant experience.
Mobile optimization: Make sure your emails are optimized for mobile devices, as many people access their email on smartphones or tablets.
Visual design: Use an appropriate visual design for your emails, including fonts, colors, images, and formatting. This can help make your emails more visually appealing and engaging.
Call-to-action: Include a clear call-to-action (CTA) in your emails to encourage recipients to take action. Whether it's to make a purchase, sign up for a newsletter, or download an ebook, make sure your CTA is prominent and easy to follow.
Spam avoidance: Avoid using spammy tactics in your emails, such as overly promotional language, excessive use of exclamation marks, or misleading subject lines. This can help improve the user experience and prevent your emails from ending up in the spam folder.

Email Automation

3.7 hours
Intermediate

An email automation workshop is a training session designed to …

What you'll learn
Welcome emails: These are automated emails sent to new subscribers or customers to introduce your brand, provide important information, and set expectations.
Abandoned cart emails: These are automated emails sent to customers who have left items in their shopping cart without completing their purchase. They usually contain a reminder of the items left behind and sometimes offer a discount or promotion to encourage the customer to complete their purchase.
Drip campaigns: These are a series of automated emails sent over time to nurture leads and customers. They are often used for lead generation and to build relationships with customers.
Re-engagement campaigns: These are automated emails sent to subscribers who haven't engaged with your brand in a while. They aim to bring them back to your website, encourage them to make a purchase, or ask them to update their preferences.
Follow-up emails: These are automated emails sent after a specific action has been taken, such as a purchase or signing up for a free trial. They aim to provide additional information, ask for feedback, or promote related products.
Newsletter emails: These are regular automated emails sent to your subscribers to keep them updated on your brand, industry news, and promotions.
Event-triggered emails: These are automated emails sent in response to specific events, such as a birthday or anniversary, to provide a personalized experience for the recipient.
Product updates: These are automated emails sent to customers to inform them of product updates, new features, or bug fixes.

Email Designs & CX

3 Lessons
3.9 hours
All Levels

The Email Designs & CX workshop is a training session …

What you'll learn
Designing for mobile: creating emails that are optimized for mobile devices
Email templates: using pre-designed templates to save time and improve consistency
Using visual elements: incorporating images, videos, and graphics to enhance the email experience
Accessibility considerations: designing emails that are accessible for people with disabilities
Personalization in design: tailoring email designs to match subscriber preferences and interests
Branding in email: ensuring that email designs reflect your brand's visual identity
Clear and concise messaging: writing effective copy that conveys your message quickly and clearly
User experience: creating a seamless and engaging experience for subscribers from email open to conversion
Call-to-action optimization: designing effective CTAs that encourage subscribers to take action
Testing and optimization: using data to test and optimize email designs for maximum engagement and conversions.

Email Graphical Design

2 Lessons
5.3 hours
Beginner

An email graphical design workshop is a training program that …

What you'll learn
Best practices for designing email templates
Choosing the right color scheme for your emails
Creating effective call-to-action buttons
Designing responsive emails for mobile devices
Using images and videos in email design
Incorporating GIFs and animations
Personalizing email design with dynamic content
Optimizing email design for accessibility
A/B testing email design for better performance
Designing effective email signatures.