What you'll learn
Integrating email marketing with CRM systems
How to use email to improve customer retention
The impact of email engagement on customer lifetime value
Email personalization strategies for improving CRM outcomes
Email marketing automation and its role in CRM
The importance of email metrics in measuring CRM success
How to use email to improve lead nurturing and qualification
The role of email in cross-selling and upselling
Email segmentation and targeting for effective CRM
The benefits of integrating email and social media data in CRM.
Copywriting Techniques
The Copywriting Techniques Workshop is a dynamic and engaging session …
What you'll learn
Headline Writing: Techniques to create attention-grabbing headlines that motivate readers to read on.
Power Words: Use of persuasive words to create emotion, urgency and engage with readers.
Storytelling: Techniques to weave stories into your writing to make it more compelling.
AIDA model: A classic copywriting formula that stands for Attention, Interest, Desire, and Action.
Social Proof: How to use customer reviews, case studies, and social proof to build trust with readers.
Call-to-Action: Tips to create compelling calls-to-action that encourage readers to take action.
Benefits vs. Features: Understanding how to highlight the benefits of your product or service rather than just its features.
Emotional Appeals: How to tap into your reader's emotions to make them feel more connected to your message.
Formatting: Strategies to make your copy visually appealing with headlines, subheadings, bullet points, and other formatting elements.
What you'll learn
Welcome emails: These are automated emails sent to new subscribers or customers to introduce your brand, provide important information, and set expectations.
Abandoned cart emails: These are automated emails sent to customers who have left items in their shopping cart without completing their purchase. They usually contain a reminder of the items left behind and sometimes offer a discount or promotion to encourage the customer to complete their purchase.
Drip campaigns: These are a series of automated emails sent over time to nurture leads and customers. They are often used for lead generation and to build relationships with customers.
Re-engagement campaigns: These are automated emails sent to subscribers who haven't engaged with your brand in a while. They aim to bring them back to your website, encourage them to make a purchase, or ask them to update their preferences.
Follow-up emails: These are automated emails sent after a specific action has been taken, such as a purchase or signing up for a free trial. They aim to provide additional information, ask for feedback, or promote related products.
Newsletter emails: These are regular automated emails sent to your subscribers to keep them updated on your brand, industry news, and promotions.
Event-triggered emails: These are automated emails sent in response to specific events, such as a birthday or anniversary, to provide a personalized experience for the recipient.
Product updates: These are automated emails sent to customers to inform them of product updates, new features, or bug fixes.
